GDPR AquaDam Websites & Customer Privacy
When you request information on our products and services we will request permission from you, given on behalf of your company, to store basic contact and project details for a period of up to three years. If permission is declined we will not respond further. Our websites are run in order to promote our products and services and those provided by our partners. We may offer links to our partners’ websites. Until the practicalities of GDPR become clear AquaDam Europe Ltd will not engage in any form of direct marketing. Our existing customer database has been removed to secure storage.
Company information – Name and address.
Email address - we send a confirmation of your orders via email.
Telephone numbers – Contact requirement for delivery
Payment card details – are not stored or recorded by AquaDam Europe Ltd.
We use RomanCart, using min 128bit SSL EV encryption which gives Green Bar security. AquaDam Europe Ltd does not store credit/debit card details.
Using collected information
Operational Delivery of our products and services
Quality Management System – As part of our quality management system, we may contact you to monitor customer satisfaction.
Marketing - we may contact you for information on a project that utilised AquaDam for the compilation of case studies/photographs etc. We may also keep you updated with AquaDam applications that may be of benefit to your company. However, we will not send you marketing information unless you specifically give permission.
Website development - we may collect information about the way you use and access our website. Our web system collects information about each visitor, including IP address, the length of time spent on the website and the order in which pages are visited.
We do not share your personal information with third parties other than partner companies if you have specifically requested us to do so. Partner companies include delivery companies who require information for delivery.
Contact information and email exchanges may be kept securely within our database for a period of up to three years. Financial information such as payment card details are not stored.